3 MONTH WARRANTY
Handle, Tip/Foot, and Adjustment Clip “Wearable” Parts - The handle and Tip/Foot are made of softer rubber-like material to be grippier and more comfortable.
LIFETIME LIMITED WARRANTY
The Dynamo brand product is warranted to be free of defects in material and workmanship for a lifetime for the original consumer. This device was built to precise standards and carefully inspected prior to shipment. This Lifetime Limited Warranty is an expression of our confidence in the material and workmanship of our products and assures years of convenient, dependable service. In the event of a defect covered by this warranty, we will, at our option, repair or replace the device. This warranty does not cover device failure due to owner misuse, negligence, or normal wear and tear. The warranty does not extend to non-durable components such as rubber-like accessories, and grips, which are subject to normal wear and replacement. If you have a question about your Dynamo product or this warranty, please email us at questions@dynamome.com. This warranty gives you specific legal rights, and you may have other rights, which vary from state to state.
REPLACEMENT PARTS You may order replacement parts by visiting DynamoMe.com or writing questions@dynamome.com.
The handle grip worn out far too quickly and metal piercing through hurting my elderly mother's hand. Tried to order replacements from this website but won't ship to the UK! QVC, who we bought it off, could not help us even though they are an official supplier. Told us to go round mobility shops in the UK to see if someone can sell them! Without a new grip the can will have to be thrown away after just one year of use. QVC UK should tell people that the cane has a very limited lifespan due to the fragility of the grip and inability to purchase replacements.
I love my cane but the metal cut through the Hand Grip. When I finally got it I had to cut it off and then get the neighbor man to finish the job. It was glued on. You could not turn or move it.
I only had this cane 4 months before a tear occurred in the grip causing discomfort in my hand. I think this is a very short time for such an occurrence and hope this does not happen again. Otherwise I love the cane. Thank you. Barbara Natale
Original grips had been glued on which required them being cut off to replace them. Once the orinals were off, replacements were installed by twisting them on, as suggested.
My husband wore out his old grip, but the new one makes his Cyclone Cane as good as new!
The handle grip worn out far too quickly and metal piercing through hurting my elderly mother's hand. Tried to order replacements from this website but won't ship to the UK! QVC, who we bought it off, could not help us even though they are an official supplier. Told us to go round mobility shops in the UK to see if someone can sell them! Without a new grip the can will have to be thrown away after just one year of use. QVC UK should tell people that the cane has a very limited lifespan due to the fragility of the grip and inability to purchase replacements.
I love my cane but the metal cut through the Hand Grip. When I finally got it I had to cut it off and then get the neighbor man to finish the job. It was glued on. You could not turn or move it.
I only had this cane 4 months before a tear occurred in the grip causing discomfort in my hand. I think this is a very short time for such an occurrence and hope this does not happen again. Otherwise I love the cane. Thank you. Barbara Natale
Original grips had been glued on which required them being cut off to replace them. Once the orinals were off, replacements were installed by twisting them on, as suggested.
My husband wore out his old grip, but the new one makes his Cyclone Cane as good as new!