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Returns Policy & Warranty

NO RETURN POLICY ON USED MEDICAL DEVICES: 

If you are not satisfied with your purchase we will do everything in our power to support you. However, we do not accept returns of used or customer-damaged items. We only accept returns of items still in original packaging and unopened, new condition. Please review our returns policy and timeline. Due to COVID-19 we are not accepting any used returns. For any questions, please contact questions@dynamome.com.

 

30-DAY RETURN POLICY ON UNOPENED MEDICAL DEVICES:

At Dynamo, we want you to be 100% satisfied with our medical mobility aids products.  If you receive an item where a part is missing or something breaks due to manufacturing issue, please let us know right away. 

Dynamo makes the best products in the industry. We stand behind our craftsmanship, product quality and providing customer support solution. For any questions, please contact questions@dynamome.com.

 

LIMITED 1-YEAR PRODUCT WARRANTY: 

CANES

THIS WARRANTY COVERS THE DYNAMO PRODUCT LINES

1-Year Limited Warranty

Your Dynamo brand product is warranted to be free of defects in material and workmanship for a lifetime for the original consumer. This device was built to precise standards and carefully inspected prior to shipment. This Lifetime Limited Warranty is an expression of our confidence in the material and workmanship of our products and assures years of convenient, dependable service. In the event of a defect covered by this warranty, we will, at our option, replace the device. This warranty does not cover device failure due to owner misuse, negligence, or normal wear and tear. The warranty does not extend to non-durable components such as rubber accessories and grips, which are subject to normal wear and replacement. If you have a question about your Dynamo product, or this warranty, please email us at Warranty@DynamoMe.com. This warranty gives you specific legal rights, and you many have other rights, which vary from state to state. For canes: 

    • 1-Year Limited Product Lifetime Warranty 
    • Examples: Frame and non-wearable parts

    This Product Contains Synthetic Rubber, contains no Latex.

    _____________________________________________________________________________________________________________________

    SportSwings Crutches

    THIS WARRANTY COVERS THE DYNAMO PRODUCT LINES

    1-Year Limited Warranty 

    Your Dynamo brand product is warranted to be free of defects in material and workmanship for a lifetime for the original consumer. This device was built to precise standards and carefully inspected prior to shipment. This Lifetime Limited Warranty is an expression of our confidence in the material and workmanship of our products and assures years of convenient, dependable service. In the event of a defect covered by this warranty, we will, at our option, replace the device. This warranty does not cover device failure due to owner misuse, negligence, or normal wear and tear. The warranty does not extend to non-durable components such as rubber accessories and grips, which are subject to normal wear and replacement. If you have a question about your Dynamo product, or this warranty, please email us at Warranty@DynamoMe.com. This warranty gives you specific legal rights, and you many have other rights, which vary from state to state. For crutches:

     

  • 1-Year Limited Product Lifetime Warranty 
  • Examples: Aluminum Frame, Rivets, Base 
  • This Product Contains Synthetic Rubber, contains no Latex.
    Sunday,Monday,Tuesday,Wednesday,Thursday,Friday,Saturday
    January,February,March,April,May,June,July,August,September,October,November,December
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