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Returns Policy & Warranty

 30-DAY RETURN POLICY ON UNOPENED MEDICAL DEVICES:

At Dynamo, we want you to be 100% satisfied with our medical mobility aids products.  If you receive an item where a part is missing or something breaks due to manufacturing issue, please let us know right away. 

Dynamo makes the best products in the industry. We stand behind our craftsmanship, product quality and providing customer support solution. For any questions, please contact questions@dynamome.com

3 MONTH WARRANTY   

Handle, Tip/Foot and Adjustment Clip “Wearable” Parts - The handle and Tip/Foot are made of softer rubber-like material to be grippier and more comfortable. 

LIFETIME LIMITED WARRANTY  

The Dynamo brand product is warranted to be free of defects in material and workmanship for a lifetime for the original consumer. This device was built to precise standards and carefully inspected prior to shipment. This Lifetime Limited Warranty is an expression of our confidence in the material and workmanship of our products and assures years of convenient, dependable service. In the event of a defect covered by this warranty, we will, at our option, repair or replace the device. This warranty does not cover device failure due to owner misuse, negligence, or normal wear and tear. The warranty does not extend to non-durable components such as rubber-like accessories, and grips, which are subject to normal wear and replacement. If you have a question about your Dynamo product or this warranty, please email us at questions@dynamome.com. This warranty gives you specific legal rights, and you many have other rights, which vary from state to state.  

REPLACEMENT PARTS You may order replacement parts by visiting DynamoMe.com or writing warranty@dynamome.com

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